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Privacy policy

Last updated: April 2026

1. Data controller

The controller of personal data collected on the sentio.fr site is:
[Your name or company name]
[Address]
Email: contact@sentioo.com

2. Data collected

We collect the following data:

  • Registration data: name, email address, password (encrypted)
  • Profile data: phone number
  • Usage data: technical cookies necessary for the functioning of the site
  • Optional cookies: audience analytics and marketing (subject to your consent)

3. Purposes of processing

  • Account management and authentication
  • Provision of the Sentioo service (guest messaging automation)
  • Communication regarding your account
  • Service improvement (if analytics cookies are accepted)

4. Legal basis

  • Performance of the contract: processing necessary for the provision of the service
  • Consent: analytics and marketing cookies
  • Legitimate interest: security and fraud prevention

5. Cookies

On your first visit, a banner lets you choose which cookies you accept. You can change your preferences at any time by clicking "Manage cookies" at the bottom of the page.

CategoryPurposeDuration
NecessaryAuthentication, session, cookie preferencesSession / 1 year
AnalyticsAnonymized audience measurement13 months max.
MarketingPersonalized advertising13 months max.

6. Retention period

  • Account data: kept as long as the account is active, then 3 years after the last activity
  • Cookie data: 13 months maximum in accordance with CNIL recommendations

7. Your rights

In accordance with the GDPR, you have the following rights:

  • Access: obtain a copy of your data
  • Rectification: correct inaccurate data
  • Erasure: request the deletion of your data
  • Portability: receive your data in a structured format
  • Objection: object to the processing of your data
  • Restriction: restrict the processing of your data

To exercise these rights, contact us at contact@sentioo.com.

8. Hosting and sub-processors

  • Hosting: Vercel Inc. (United States) — data protected by Standard Contractual Clauses (SCC)
  • Database: Supabase Inc. (United States) — encryption at rest and in transit
  • Automation: n8n (self-hosted or cloud depending on configuration)

9. Complaints

If you consider that the processing of your data does not comply with the regulations, you can submit a complaint to the CNIL.